Imagine how happy your customers
would be if you could make their processes run more smoothly, with less waste
and using fewer resources. That is
what we have been helping our clients do since 1991; saving our clients time and money.
We have a three step process which we use with every client:
The very first thing we do is:
Listen to YOU and Understand YOUR needs. After all, this is about you.
Not just what you feel your issues are on the surface, but
listen to you and truly gain an understanding of where you are, the causes
of your pain points and where you would like to be; not just in the
immediate future, but 1, 5, 10 years from now.
Benchmark Your Current Condition
Once we have an understanding, we work with you to create a
set of metrics to quantify where you are.
Strategic Planning and Tactical Plan Creation
Then, using a Systems Thinking Approach, we help you create a
strategic plan. This plan is broken
down into a tactical roadmap involving all stakeholders. In most cases, this includes sales,
product development, purchasing and manufacturing; all at the beginning of
the process. This has helped us
create added value to our clients through the implementation of innovative
solutions to their product, manufacturing, design, quality and system
We specialize in:
Product Design, Research, and
Business Process Improvement
Effective Team Leadership
Root Cause Analysis
If you would like a confidential
conversation, free of charge, about us or our services and what we can do
for you, please contact the owner, Rob Wendt,
at (248) 605-5539, or drop him an email to set up a
We are looking forward to listening
to your needs and see what we can accomplish together.